Privacy Policy

Privacy Policy

This Privacy Policy explains Pinggle.app's commitment to privacy protection. This policy provides information about the personal information we collect, use, and protect.

Information We Collect

We collect the following types of information:

• Account information (name, email, password)
• Payment information (processed via Paddle.com)
• Usage data, device identifiers, and analytics
• Content and task data
• Third-party integration data (e.g., messaging APIs)

How We Use Your Information

We use the collected information for the following purposes:

• Providing, operating, and maintaining services
• Personalizing experience and improving the platform
• Communicating with users (support, updates, billing notices)
• Processing transactions via Paddle
• Complying with legal obligations

Legal Basis for Processing

We rely on the following legal grounds:

• User consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

Third-Party Services

We use providers like Paddle.com for payment processing and share data as required for transactions or support.

Data Retention

Personal data is retained only as long as necessary for the purposes of this policy or as required by law.

Your Rights

You have the following rights:

• Access to personal data
• Correcting inaccuracies
• Requesting deletion of account and data
• Receiving a copy of data (portability)
• Objecting to or restricting certain types of processing

To exercise these rights, contact support@pinggle.app.

Data Security

We implement the following robust security practices:

• SSL encryption (HTTPS) for data transmission
• Server-side encryption for sensitive data
• Regular vulnerability scans and infrastructure updates
• Strict access controls for employees and partners

International Users

Servers may be located outside your country, and using the service implies consent to data transfer.

Changes to This Privacy Policy

We may update this policy, with changes posted on the page and the "Last Updated" date revised.

Contact

If you have questions, please contact:

• Email: support@pinggle.app
• Legal Entity: Britlab
• Business Address: Seoul, Republic of Korea